Shipping policy
Shipping
Where we ship: we currently ship within the United States. We can't deliver to PO Boxes; please use a full street address.
Rates: orders of $65 or more ship free, and every SELUVRA ritual set ships free. Standard shipping is $6.99 for orders under $65, unless the order qualifies for free shipping as a SELUVRA ritual set.
Processing: orders are prepared within 1–3 business days. Orders placed on weekends or holidays are processed the next business day.
Delivery: once shipped, orders usually arrive within 7–12 business days. You'll receive a tracking link by email when your order ships. Items in one order may arrive in separate parcels.
Delays: carrier delays can happen, especially around holidays. If your tracking hasn't updated for 7 days, email support@seluvra.com and we'll help.
Address: please check your shipping address at checkout. We can't redirect parcels once they have shipped.
Lost parcels: if tracking shows no movement for 20 days, contact us and we'll arrange a replacement or refund.